Get Agent Onboarding
get_agent_onboardingoriiion STAFF ONLY. Everything about one agent onboarding in a single read: the customer's progress on the page (email confirmed, sign-in, payment, connected channels, questionnaire answers), the build's progress and log, the brand on the account, the cards you have sent and how the customer answered, and what the customer did since your last read (newFromCustomer). Pass back the returned cursor as since; pass waitSeconds to wait for the customer instead of polling.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"onboardingId": "<onboardingId>"
},
"name": "get_agent_onboarding"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| since | No | The cursor from the previous read. Only customer actions after it are listed under newFromCustomer. | |
| waitSeconds | No | Wait up to this many seconds (max 25) for the customer to do something new after "since" before answering. | |
| onboardingId | Yes | The onboardingId from the routine payload. |