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Claim a browser escalation

claim_escalation

Claim a queued browser-lane escalation for work in the customer-owned agent.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
escalation_idYesAn escalation id from list_escalations.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

B3.4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare the safety profile (readOnlyHint=false, idempotentHint=false, destructiveHint=false), so the description only needs to add claim-specific behavior. It contributes the domain context (queued, browser-lane, customer-owned agent) but never says whether claiming takes an exclusive lock, whether the claim expires, or what happens if another agent holds it — the core behavioral question for a claim operation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One sentence with no filler, and the operative verb and scope are front-loaded. It is efficient, though arguably under-sized for a state-changing operation rather than padded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a one-parameter mutation with no output schema, the description covers the what and where but not the consequences of claiming or what the call returns (e.g. whether a handle/session is handed back). Adequate but leaves the agent guessing about the post-claim state.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and the single parameter's schema text already says "An escalation id from list_escalations," which is the only useful semantic an agent needs. The description adds nothing beyond the schema, so the baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ("Claim ... escalation") and narrows it with scope qualifiers: queued, browser-lane, customer-owned agent. An agent can distinguish it from list_escalations and abandon_escalation, though the description never names those siblings or explicitly contrasts the operations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is implied by the precondition "queued" — you claim an escalation that is waiting before working it. There is no explicit when-to-use vs alternatives guidance and no statement of when not to claim (e.g. already-claimed or non-browser-lane escalations), leaving the agent to infer the routing.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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