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Change a help center or widget setting

update_help_center_setting
Destructive

Change one help center, widget or changelog setting of a hosted product by its dotted path (from get_help_center_settings), e.g. "widget.appearance.accent" or "helpCenter.search", or product.supportEmail, product.timezone or product.locale. The agent is set up in Agent training, and webhooks and secrets in the app.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pathYesThe dotted settings path.
valueYesThe new JSON value. Its type must match the selected setting.
productIdYesProduct id from list_products.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.3/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare destructiveHint=true and idempotentHint=false, so the safety profile is covered. The description adds real value beyond them by scoping the call to changing one setting at a time and pointing to get_help_center_settings as the discovery path; it does not, however, spell out failure behavior for invalid paths or type mismatches.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The primary sentence is front-loaded, information-dense, and wastes nothing. The second sentence ("The agent is set up in Agent training, and webhooks and secrets in the app") is a verbless fragment whose intent is hard to parse, slightly hurting structure.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a mutation tool with no output schema, the description supplies the path namespace, examples, the discovery tool, and a scope note on where other settings live. It is nearly complete, missing only what happens on invalid path/type, which the value parameter's schema description partly covers.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3, but the description goes further by listing concrete, real dotted-path examples that the schema's generic "The dotted settings path" does not provide. This materially helps the agent construct a valid path argument.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (Change) plus the exact resource domain (help center, widget, or changelog setting of a hosted product), and names the sibling get_help_center_settings as the source of valid paths. Concrete dotted-path examples ("widget.appearance.accent", "helpCenter.search") make the target unambiguous versus neighbors like update_workspace_settings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Tells the agent to obtain the path from get_help_center_settings and gives example paths, which is clear usage context. The trailing note implies settings for the agent, webhooks, and secrets are handled elsewhere (Agent training / the app), giving a soft scope exclusion, but it never explicitly contrasts against alternatives such as update_workspace_settings.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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