Update a conversation
update_conversationChange a conversation: its status (open, pending, closed), priority, tags (the full list replaces the old one), unread mark, mode (ai answers or human team), or whether training learns from it. Only the fields you pass change.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| mode | No | ai: the AI agent answers the next message; human: the team does. | |
| tags | No | Every tag the conversation should have. | |
| learn | No | false is "Don't learn from this": Training skips the conversation. | |
| status | No | ||
| unread | No | ||
| priority | No | ||
| conversationId | Yes | Conversation id from list_conversations. |