Read a conversation
get_conversationOne conversation: its status, assignee and tags, the messages (customer, AI, teammate replies, internal notes and events, newest last), the contact, their other recent conversations and your unsent draft. Messages marked held are emailed replies waiting for accept_held_reply or dismiss_held_reply. Opening it marks its notifications read, as in the app.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | How many of the latest messages (default 50). | |
| conversationId | Yes | Conversation id from list_conversations. |