List conversations by sentiment
list_sentiment_conversationsRead-onlyIdempotent
List conversations by sentiment. The conversations behind a cell of the sentiment report: filter by opening and closing sentiment, a risk flag, worst frustration, who handled it, an agent, an inbox or a team. Same range rules as the report; at most 50, latest first. Administrators only. Requires feature: ai_decisions.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| flag | No | Only conversations with this flag raised. | |
| since | No | Unix timestamp where the range starts. | |
| until | No | Unix timestamp where the range ends. | |
| fields | No | Optional: return only these fields of each record. | |
| closing | No | Closing (latest) sentiment. | |
| handler | No | Who handled it at the last burst. | |
| opening | No | Opening sentiment. With `closing`, only conversations read at least twice. | |
| team_id | No | ||
| inbox_id | No | ||
| assignee_id | No | The agent handling it at the last burst. | |
| frustration | No | Worst frustration reached. |