Get contact center live overview
get_contact_center_live_overviewWhat is happening right now across the account: campaigns running or paused with their agents per state (ready, in_call, wrap_up, paused, offline) and active calls, a summary, and supervisor alerts (a break over its limit, a running campaign with contacts pending and nobody to take them).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| fields | No | Optional: return only these fields of each record. |