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Assign Conversation

assign_a_conversation
Destructive

Assign Conversation. Assign a conversation to an agent or a team.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
team_idNoId of the team; null removes the team. If the assignee_id is present, this param would be ignored
assignee_idNoId of the assignee user; null removes the assignee
conversation_idYesThe numeric ID of the conversation

Schema Changelog

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  1. First observed

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