Skip to main content
Glama
This connector has been deprecated

This was a duplicate manual listing. Use Summer’s official listing, imported from the official MCP Registry. Summer’s MCP server remains active at https://api.gosummer.ai/mcp. Setup and documentation: https://gosummer.ai/docs/mcp-clients.

Read response and resolution metrics, 90-day daily issue/message and timing trends, and weekday/hour incoming-message heatmaps in the company timezone

summer_reports_service_metrics
Read-onlyIdempotent

Read response and resolution metrics, 90-day daily issue/message and timing trends, and weekday/hour incoming-message heatmaps in the company timezone. Read-only Intercom archive projections are excluded from operational workload counts. Missing timings stay unmeasured. fullyAutomatic counts original automatic-plan and routine-rule issue closures, including linked issues; earlier human help and pending run verification do not make the closure manual. closedWithoutPerson is the strict subset where no person approved or edited a plan, replied, finished a human task or changed the case on the issue or a linked issue before it closed. automationByCategory and automationByChannel break resolved, fullyAutomatic and closedWithoutPerson down by case category and channel; daily trends include both closure counts.

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "company": "<company>",
      "environment": "<environment>"
    },
    "name": "summer_reports_service_metrics"
  }
}

Input Schema

NameRequiredDescriptionDefault
companyYes
environmentYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

B3.2/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, and non-destructive, so safety is covered. The description adds genuinely useful behavioral context beyond that: Intercom archive projections are excluded from workload counts, missing timings remain unmeasured, and it precisely defines fullyAutomatic and closedWithoutPerson closure semantics. These are non-obvious data-interpretation rules an agent could not derive from annotations or schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The first sentence is well front-loaded and covers the headline purpose. The remainder is a dense block of run-on definitional sentences (fullyAutomatic, closedWithoutPerson, automationByCategory/Channel) that are valuable but heavy and could be broken or trimmed. Every clause earns some place, but readability suffers.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

There is no output schema, so the description must convey what is returned, and it does: metrics, 90-day daily trends with both closure counts, weekday/hour heatmaps, and per-category/per-channel breakdowns. Combined with the closure-definition notes, an agent can call it and interpret results. The one gap is parameter meaning, which is covered separately under parameter semantics.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% and the description never mentions either parameter. The company UUID and environment enum are self-evident from types, but the description does nothing to clarify their meaning, such as whether environment selects data source or whether company determines timezone. With low coverage, the description should compensate and does not.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The opening sentence states a specific verb (Read) and a concrete set of resources: response/resolution metrics, 90-day daily issue/message and timing trends, and weekday/hour incoming-message heatmaps in the company timezone. That is far more specific than the name alone and lets an agent distinguish it from siblings such as summer_reports_agent_timing or summer_reports_delivery. It does not, however, explicitly name which sibling report to prefer, so it stops short of a 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no statement of when to use this tool versus the many other summer_reports_* siblings (agent_timing, autonomy_funnel, delivery, ticket_activity, etc.). The description gives only the content scope, leaving the agent to infer selection from subject matter. No prerequisites, exclusions, or alternatives are mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

Resources