Prepare reusable company knowledge from an operator correction or human reply and a fast reply draft from the saved conversation
summer_cases_teaching_preparePrepare reusable company knowledge from an operator correction or human reply and a fast reply draft from the saved conversation. Also requires cases.read. Saves and sends nothing; no investigation is queued.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"company": "<company>",
"environment": "<environment>",
"case": "<case>",
"source": "<source>",
"text": "<text>"
},
"name": "summer_cases_teaching_prepare"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| case | Yes | ||
| text | Yes | ||
| source | Yes | ||
| company | Yes | ||
| environment | Yes | ||
| idempotency_key | No | Reuse the same key when retrying the same change |