Report a wrong price, variant or shop
report_issueWhen an offer on a product page is wrong (the shop's page shows another price, the offer is another variant or product, the link leads to the wrong shop or page, or anything else), file a report: kind price | variant | category | shop | other, product_slug (the stable product id from find_best_price or search_products), the offer_id of the offer (from the card's offers; optional) and a message saying what you saw (at most 1000 characters). An optional email gets the founder's answer; it is never shown. Every report goes to a queue a person reads; the same report sent twice within a day answers the first id with duplicate true. Public, no key; the anonymous rate limit applies.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| kind | Yes | What is wrong: the price, the variant or product, the category the product is filed under, the shop or link, or something else. | |
| No | Where the answer goes. Optional, never shown. | ||
| locale | No | Language of the answer. | |
| ip_hash | No | sha-256 of the reporter's address with a daily salt (the website computes it); the per-visitor limit of five reports a minute counts by it. Never stored. | |
| message | Yes | What you saw, e.g. the price on the shop's page and when. | |
| website | No | Leave empty (spam trap). | |
| offer_id | No | The offer the report is about (offer_id in the card). | |
| page_url | No | The page the report was made on. | |
| shop_slug | No | The shop's slug, when known. | |
| product_slug | Yes | Product slug (the stable product id). | |
| user_agent_hash | No | sha-256 of the reporter's user agent (the website computes it); only for spotting floods. |