get_run_step_diagnosis
Get step-level failure diagnosis for a run. Shows which step first failed, cascade effects, root cause hypothesis, and per-turn timeline. Available for all runs (uses trace data when available, otherwise transcript-based diagnosis).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| customerId | No | (Converra superadmin only) Target customer ID to act on behalf of | |
| conversationId | Yes | The ID of the run to diagnose |