Draft review replies
draft_review_repliesGet suggested replies to one review, in three tones: warm, professional and brief. The first call for a review generates the drafts with an AI model, using the workspace's customer support voice when one is set up, and saves them on the review; later calls return the saved drafts. Drafts for reviews of 1 or 2 stars are marked as needing a careful read before sending.
Input: review_id from list_reviews_to_reply. Nothing is posted. Show the drafts to the user, let them pick or edit one, then call send_review_reply with the final text.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"workspace_key": "<workspace_key>",
"review_id": "<review_id>"
},
"name": "draft_review_replies"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| review_id | Yes | The review id from list_reviews_to_reply. | |
| workspace_key | Yes | Key of the workspace to act in. Call list_workspaces to see the workspaces you have access to and their keys. |