Open destination
open_destinationOpen an allowlisted place in the app for the customer. Use this when they ask to reach a human or switch to support — "can I speak to someone", "switch me to support", "talk to a person" — by passing destination "support", which pops open the support chat. Only allowlisted destinations work; an unknown one comes back as an error for you to relay. Reply warmly and briefly once you've called it.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| chatid | No | Set automatically — do not supply. | |
| destination | Yes | Where to take the customer in the app. Only allowlisted destinations work; today the one available is "support", which opens the support chat. |